Manage WhatsApp conversations inside your CRM
Connect your WhatsApp Business API to MagnetCRM and chat with leads and customers directly from your dashboard. Send messages, broadcast to many, and never miss a lead again.
Chat without switching apps
Everything happens in one place — your CRM becomes your inbox for customer conversations.
Direct WhatsApp Chat
Start and manage conversations with leads directly from their profile in the CRM.
WhatsApp API Integration
Send and receive messages reliably using the official WhatsApp Business API.
Instant Notifications
Get notified the moment a lead messages you on WhatsApp.
Team Conversations
Let multiple team members handle chats while keeping every conversation tracked.
Broadcast & engage at scale
Reach many customers at once without losing the personal touch.
WhatsApp Broadcast
Send announcements, offers, and updates to a list of contacts via WhatsApp API.
Response Tracking
Know who opened, responded, and engaged with your broadcasts.
Frequently asked questions
How does the WhatsApp integration work?
MagnetCRM connects to WhatsApp via the official WhatsApp API, so your team can send and receive messages to leads and customers directly from the CRM. No need to switch to your phone.
Can I send WhatsApp broadcasts to multiple contacts?
Yes. You can send WhatsApp broadcasts to a list of leads or customers using the WhatsApp API, ideal for announcements, offers, and follow-ups at scale.
Do I need a separate WhatsApp Business number?
MagnetCRM uses the official WhatsApp Business API, which requires a WhatsApp Business account. Once connected, all conversations are managed inside your CRM.
Can I contact a lead directly from the CRM?
Yes. With one click you can start a WhatsApp chat or send an email to any lead directly from their profile in MagnetCRM.
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