Terms of Service
The terms and conditions that govern your use of MagnetCRM.
Last updated: 24 September 2026
1. Acceptance of Terms
By accessing or using MagnetCRM, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you may not access or use the service.
2. Description of Service
MagnetCRM is a customer relationship management platform that helps businesses capture, manage, and convert leads from multiple sources, including ads, WhatsApp, website forms, and marketplaces. We may update or change the features of the service from time to time.
3. Your Account
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information and to notify us promptly of any unauthorized use of your account.
4. Acceptable Use
You agree not to use MagnetCRM to violate any laws, infringe on the rights of others, send unsolicited or unlawful communications, upload malicious content, or interfere with the operation of the service. You are responsible for the content you manage in your account and for complying with applicable laws, including anti-spam regulations.
5. Fees and Billing
Paid plans are billed monthly or annually as described on our Pricing page. Fees are non-refundable except as required by law or as stated in our Refund Policy. We may change pricing with reasonable notice, and you may cancel your subscription at any time.
6. Intellectual Property
The MagnetCRM platform, including its software, design, logos, and content, is owned by MagnetCRM and protected by intellectual property laws. You may not copy, modify, distribute, or reverse-engineer the service without our written permission.
7. Third-Party Services
MagnetCRM integrates with third-party services such as Meta, Google Ads, WhatsApp, and other platforms. Your use of these integrations is subject to the terms of those third-party providers, and we are not responsible for their services.
8. Disclaimers
The service is provided on an 'as is' and 'as available' basis without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure.
9. Limitation of Liability
To the maximum extent permitted by law, MagnetCRM shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the service.
10. Termination
You may stop using the service and cancel your account at any time. We may suspend or terminate your access if you violate these terms. Upon termination, your right to use the service ceases, and provisions that by nature should survive will remain in effect.
11. Changes to These Terms
We may revise these Terms of Service from time to time. Material changes will be posted on this page with an updated date. Your continued use of the service after changes constitutes acceptance of the revised terms.
12. Contact
If you have any questions about these Terms of Service, please contact us at support@magnetcrm.com.