Privacy Policy
Learn how MagnetCRM collects, uses, and protects your information.
Last updated: 24 September 2026
1. Information We Collect
When you use MagnetCRM, we collect information you provide directly, such as your name, email address, company name, and billing details when you create an account or make a purchase. We also collect data you upload to the platform, including lead and customer information, and automatically collect technical data such as your IP address, browser type, and usage data to improve our service.
2. How We Use Your Information
We use your information to provide and maintain the MagnetCRM service, process transactions, send you service notifications and updates, respond to your requests, improve our platform, and, with your consent, send you marketing communications about our products. We do not sell your personal data.
3. Data You Manage in the CRM
MagnetCRM is a customer relationship management tool. The lead, customer, and communication data you manage in your account belongs to you and your organization. We process this data only to provide the service you request, and we implement security measures to protect it.
4. Cookies and Tracking
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how visitors use our website. You can control cookies through your browser settings, though disabling them may affect some features.
5. How We Share Information
We do not sell your personal information. We may share data with trusted service providers who help us operate the platform (such as hosting and payment processors), when required by law, or to protect the rights and safety of MagnetCRM, our users, or the public.
6. Data Security
We take reasonable and appropriate measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. You may also withdraw consent at any time. To exercise these rights, contact us at support@magnetcrm.com.
8. Retention
We retain your information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Children's Privacy
MagnetCRM is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the 'Last updated' date. Your continued use of the service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@magnetcrm.com.